At our website, which is accessible at https://coventry-silver-ware.vibereports.co.uk (hereinafter referred to as ‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. Our Privacy Policy comprehensively details our approach to handling personal data in a secure and responsible manner, ensuring compliance with a range of privacy laws and regulations such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Alimentares (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This Privacy Policy is designed to cover all aspects of your interaction with our website, applications, services, and products. It is important to be aware that this policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each of which will have its own privacy policies.
Our Privacy Policy addresses the following processing activities: when you engage with our applications and services as an authorized user, visit any of our websites that fall under this Privacy Statement, or interact with us via communications such as newsletters, emails, phone calls, or text messages/SMS. We collect a variety of personal data in these interactions, including but not limited to:
- Account information for managing your account and services
- Payment details to process transactions
- Financial records to manage billing and invoicing
- Purchase history to provide customer support and improve our offerings
- Mobile device identifiers for delivering personalized content and experiences
- Location data for location-based services and analytics
- Feedback you provide to enhance our products and services
- Social media information if you choose to connect your social media accounts with our services
- Product information you may share or that is generated through the use of our products
We gather this data through various means, including user input during interactions, automated technologies embedded within our digital properties, and information provided by third parties, always in accordance with their respective privacy policies.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in how our site functions and how we understand user behavior. You have the option to control non-essential cookies through our dedicated Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose is fulfilled or the retention period has expired, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data, we implement organizational and technical measures to prevent unauthorized access, disclosure, alteration, or destruction of the information we hold. This includes the use of encrypted communication channels and collaboration with reputable third-party processors who adhere to high standards of data protection.
We are committed to respecting the privacy of children under the age of 18. Our services are not intentionally designed for or directed to children under this age, and we do not knowingly collect personal data from them.
Under various jurisdictions’ laws, you may have rights related to your personal data, including accessing, rectifying, erasing, restricting the processing of, transferring, objecting to certain types of processing, non-discrimination, filing appeals/complaints, and withdrawing consent when applicable. These rights can vary depending on where you are located. To exercise any of these rights or if you have any questions or concerns regarding your personal data, please reach out to our privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to make changes to this Privacy Policy from time to time. Any updates will be published on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
For any unsubscribe requests, additional inquiries, or data-related questions not addressed here, please contact us through the channels provided. Your privacy is important to us, and we are dedicated to maintaining the trust you place in our services by handling your personal data with care and respect.